Privacy Policy

1. Introduction

MK App Studios ("we", "our", or "us") operates the WorkWealth mobile application and web platform ("Service"). We are committed to protecting your privacy and personal information.

This Privacy Policy explains:

• What information we collect and why
• How we use and protect your information
• When and with whom we share your information
• Your rights and choices regarding your information

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the application.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account
• Create or update your profile
• Post a job listing or apply for jobs
• Use the messaging and communication features
• Contact us for customer support
• Participate in surveys, promotions, or feedback
• Report problems or provide suggestions

This information may include:

• Identity Information: Full name, username, email address, phone number
• Profile Information: Profile photo, bio, professional headline
• Professional Information: Employment history, skills, certifications, education, work samples
• Company Information: Company name, industry, size, role (for employers)
• Financial Information: Payment method details, billing address (processed securely through third-party providers)
• Communication Data: Messages, reviews, ratings, feedback

2.2 Location Information

With your explicit consent, we collect and process location information to:

• Show relevant job opportunities in your area
• Help employers find local candidates
• Provide location-based analytics and insights
• Improve our recommendation algorithms

You can enable or disable location services through your device settings at any time. Disabling location services may limit certain features of the app.

2.3 Automatically Collected Information

When you use our Service, we automatically collect certain information:

• Device Information: Device model, operating system version, unique device identifiers, mobile network information
• Usage Data: Features used, time spent in app, click patterns, navigation paths
• Log Data: IP address, access times, pages viewed, app crashes, errors
• Performance Data: App performance metrics, load times, feature usage statistics

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

• Remember your preferences and settings
• Analyze app usage and improve user experience
• Provide personalized content and recommendations
• Measure the effectiveness of our communications

2.5 User-Generated Content

Content you create within the app, including:

• Job postings and applications
• Messages and chat conversations
• Reviews and ratings
• Comments and feedback
• Uploaded documents and work samples

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

• Create and maintain your account
• Facilitate job matching between employers and job seekers
• Enable communication between users
• Process payments and transactions
• Provide customer support and respond to inquiries

3.2 Service Improvement

• Analyze usage patterns to improve app functionality
• Develop new features and services
• Conduct research and analytics
• Personalize user experience and recommendations

3.3 Communication

• Send notifications about applications, messages, and opportunities
• Send administrative information, updates, and security alerts
• Send marketing communications (with your consent)
• Respond to your comments, questions, and requests

3.4 Safety and Security

• Detect and prevent fraud, abuse, and illegal activities
• Protect the safety and security of users
• Investigate and resolve disputes
• Enforce our Terms of Service and policies

3.5 Legal Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and proceedings
• Protect our rights and property

4. Information Sharing and Disclosure

4.1 With Other Users

When you use WorkWealth:

• Job Seekers: Your profile information becomes visible to employers when you apply for jobs or make your profile public
• Employers: Your company profile and job postings are visible to job seekers
• Messages: Communication is shared between you and the other party in the conversation
• Reviews: Reviews and ratings may be publicly visible

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations, court orders, or government requests
• Protect and defend our rights and property
• Prevent or investigate fraud, security, or technical issues
• Protect the safety and rights of users and the public

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement comprehensive security measures to protect your information:

5.1 Technical Safeguards

• Encryption: Data is encrypted in transit using TLS 1.3 and at rest using AES-256
• Authentication: Secure user authentication through Firebase Auth
• Access Controls: Role-based access controls and principle of least privilege
• Network Security: Firewalls, VPNs, and secure network configurations

5.2 Operational Safeguards

• Regular security audits and vulnerability assessments
• Employee security training and background checks
• Incident response and breach notification procedures
• Secure development practices and code reviews

5.3 Physical Safeguards

• Secure data centers with 24/7 monitoring
• Biometric access controls and security personnel
• Environmental controls and backup power systems

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Prevent fraud and abuse

7. Account Deletion

You have the right to request the deletion of your WorkWealth account and associated personal data at any time. When you request account deletion, we will:

For detailed instructions on how to request account deletion, please visit our Account Deletion page.

7.1 Data Deletion Process

To request account deletion for WorkWealth:

1. Send an email to support@mkappstudios.com from the email address associated with your account
2. Include your full name and the email address used for your WorkWealth account
3. Clearly state "Account Deletion Request" in the subject line

7.2 What Gets Deleted

Upon receiving your deletion request, we will delete the following data:

• Your account profile and personal information
• Job postings and applications
• Messages and chat conversations
• Reviews and ratings you provided
• Uploaded documents and work samples
• Usage data and app preferences

7.3 Data Retention for Legal Compliance

Certain data may be retained for legal compliance purposes:

• Financial Records: Payment data retained for 7 years for tax and legal compliance
• Dispute Resolution: Communication records related to unresolved disputes may be retained until resolution
• Legal Obligations: Data required by law or court order will be retained as necessary

8. Your Rights and Choices

8.1 Account Management

• Access: View and download your personal data through app settings
• Update: Modify your profile information directly in the app
• Delete: Request account deletion by emailing us at support@mkappstudios.com. Please include your full name and email address associated with your account.

8.2 Privacy Controls

• Location Services: Enable/disable through device settings
• Push Notifications: Manage preferences in app settings
• Email Communications: Unsubscribe via email links or app settings
• Profile Visibility: Control who can see your profile information

8.3 Data Portability

You can export your data in a machine-readable format through the app settings or by contacting us at support@mkappstudios.com.

9. Children's Privacy

WorkWealth is not intended for users under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages.

If you believe we have collected information from a child under the applicable age, please contact us immediately at support@mkappstudios.com, and we will take steps to remove such information.

10. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about personal information we collect, use, and share
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we don't sell your information)
• Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at support@mkappstudios.com or through the app settings.

11. European Users (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

11.1 Your Rights

• Access: Right to access your personal data
• Rectification: Right to correct inaccurate data
• Erasure: Right to be forgotten
• Restrict Processing: Right to limit how we process your data
• Data Portability: Right to receive your data in a portable format
• Object: Right to object to certain processing
• Withdraw Consent: Right to withdraw consent for consent-based processing

11.2 Legal Basis for Processing

We process your data based on:

• Contract Performance: To provide our services to you
• Legitimate Interests: To improve our services and prevent fraud
• Consent: For location data and marketing communications
• Legal Obligation: To comply with applicable laws

11.3 Data Protection Officer

You can contact our Data Protection Officer at support@mkappstudios.com for any GDPR-related inquiries.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from your country.

We ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for transfers to certain countries
• Certification schemes and codes of conduct

13. Third-Party Services

Our app integrates with third-party services that have their own privacy policies:

• Google Services: Google Privacy Policy
• Apple Services: Apple Privacy Policy

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by:

• Posting the updated policy in the app with a prominent notice
• Sending an email notification to your registered email address
• Displaying an in-app notification
• Updating the "Last Updated" date at the top of this policy

Your continued use of the Service after the effective date of the updated policy constitutes acceptance of the new terms.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@mkappstudios.com.

Consent

By using WorkWealth, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.